She guest-presented an episode of Film 2016. In 2017, Ball co-presented The Big Family Cooking Showdown with Nadiya Hussain on BBC Two.
In July 2017, her salary as a BBC presenter, for the financial year 2016–2017, was revealed to be between £250,000 and £299,999.
From 4 March 2017 until 22 December 2018, Ball returned to Radio 2 on permanent basis where she presented the Saturday afternoon slot on BBC Radio 2 between 3–6pm, taking over from Dermot O'Leary. She took a four-week break following the death of her boyfriend Billy Yates; and she returned on 3 June 2017, she opened her show with a tribute to his memory.
In December 2017 Zoë met Michael Reed through a mutual friend. They dated for two years before splitting up briefly at the end of 2019. They reunited in January 2020 and are back dating again.