A college student at the time, Norris first met Howard Stern while working the overnight shifts at WCCC, an AM and FM radio station in Hartford, Connecticut in the spring of 1979. He continued at WCCC after Stern's departure; though left the station in early 1981 to take a job at WAQY-FM in Springfield, Massachusetts.
When Stern became a ratings hit at WWDC in Washington, D.C. that year, he was able to use his success as leverage to persuade the station to hire Norris, who started as the producer on Stern's show in October 1981. He later moved with Stern to New York to work at WNBC in September 1982, and has been with the show ever since.