In 2010, Whitaker spoke to the press after refusing to jump for the British team due to a conflict with the British team manager, Rob Hoekstra. She told Horse & Hound: "I only have Ocolado at the moment and Rob wanted to interfere with the way I do everything." Her father and manager Steven Whitaker added: "It's not a matter of Ellen not wanting to jump for her country, but we won't jump again until Rob Hoekstra is finished." But British Equestrian Federation World Class performance director Will Connell said: "The riders wanted stronger management and leadership and that's what Rob is delivering." Hoekstra did not wish to comment, saying: "I do not think team issues are best resolved through the press."