In late January 2017, she announced a new single "Real One", released on February 3, 2017. It is the lead single off her album The Rise of the Phoenix. The song proved to be her most successful single in seventeen years, peaking at #10 on the US Adult R&B Songs chart and at #39 on the US R&B/Hip-Hop Airplay chart. Additionally, she is set to star in the new stage play "Married But Single Too" set to premiere off-Broadway in February.
In February, it was announced her seventh studio album The Rise of the Phoenix would be delayed to March, and then April the following month. On March 20, she premiered the music video for her single "Real One", which was directed by GVisuals. On June 26, 2017, Moore announced The Rise of the Phoenix would be released on September 9, 2017. On August 7, 2017, Moore released a promotional video announcing the album would be available to pre-order on August 11, 2017, along with revealing the cover art. She then released her second single, "Something to Remember", along with a music video. The following day the album's track list was announced. The album premiered on streaming services on September 8., while the digital release date was rescheduled to September 29 and the physical release for October 20.
Additionally, she released her first full-length Christmas album titled Christmas Back to You in November 2017.